Prolong the life and sparkle of your FTJCo jewellery with regular cleaning and by following our best practices for jewellery maintenance and care. While FTJCo is happy to clean our clients’ jewellery from time to time, you can also easily clean your pieces at home.

Cleaning Your Jewellery at Home

All FTJCo jewellery can be cleaned using a soft bristle toothbrush and mild soap, such as liquid dish soap. Toothpaste and baking soda can be abrasive, so avoid using these on your jewellery. Keep gemstones sparkling by gently scrubbing all around their surfaces, as well as the undersides if accessible. When cleaning your jewellery over a sink, make sure the drain is closed to prevent loss!

Jewellery with heavier buildup can be soaked in warm soapy water overnight before scrubbing.   Avoid soaking jewellery with pearls, as water breaks down glue. This means you should also take off pearl earrings and rings before showering or washing your hands. To prevent buildup, it’s good practice to remove jewellery before applying products such as hairspray and lotions.  Dry your jewellery with a soft lint-free cloth. You may use a polishing cloth for non-plated silver and gold items, but be careful to avoid rubbing against softer stones such as opals and pearls. If in doubt, we’d be happy to answer any questions about the care of your jewellery. 

General Recommendations for Jewellery Care

To keep your pieces in good condition and prevent loss, you should remove them before engaging in certain activities, including: working out, swimming, gardening, moving heavy objects, baking, washing dishes, using cleaning products, etc. It’s also a good idea to remove chains before bed to avoid breakage. When storing jewellery, make sure to keep gemset pieces separate, since harder gems such as diamonds and sapphires can scratch each other as well as softer gems. 

We recommend bringing in your FTJCo-made items from time to time (up to once annually) so that we can check claws, clasps, and general wear and tear at no charge. We are also happy to check and clean your non-FTJCo pieces for a small fee. 

Lastly, it’s a good idea to keep up the insurance on higher priced items in case of loss or damage. If you have Jewelers Mutual insurance, please contact them for all claims. They will contact us to initiate a repair or replacement on your behalf.