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We specialize in custom designs. Because each of our designs - either from the FTJCo collection or a custom design - start with a unique gem, all of our designs are made-to-measure. Each custom design starts by selecting the gemstone. That’s where the story starts. Our custom designs aren’t only limited to engagement and wedding rings, we offer custom pendants, earrings and bracelets too.
Absolutely! We can work with you to make anything.
The first step in designing a custom piece is to get in touch with us. Call us or send us an email. Designing a custom piece is a very collaborative process. The best way to start is by describing the design and style you are looking for - Pinterest is a great place to start for inspiration. Or, if you have some designs in mind, email firstname.lastname@example.org to get the process started.
Every order is assigned to one of our staff who will be your contact throughout the entire process. When you place a custom order, all of the rings we design for you are first sketched on paper and then put into CAD (a computer-aided design) program.
We send you renders of the design and invite you to give us feedback. Once you're happy with how the design looks on the screen, we prototype on one of our 3D printers. If you're local, you come in and try on the prototype. If you're remote, we ship the model to you.
This is your opportunity to see how your ring looks on your finger before it's made. Once again, you can provide feedback for a revision and then we'll produce another prototype. In this fashion, we iterate on the design until you absolutely love it! Once we have your approval, your ring goes to our production 3D printer to be printed in wax and then prepared for casting. Along the way, if you like, we can record the process with photos so that you can see and share with others, the process of making your ring.
We do not melt down your metal and use it to make a new piece. Instead, we can offer you credit for your old gold or platinum scrap and apply it to a new purchase.Melting down old jewellery to make a new piece makes the metal weaker (and thus more prone to porosity and cracking, and losing stones) and quality is always poorer than when you use 'fresh' metalWe can often use gems and diamonds from the old piece to make a new one.You can either get a custom piece or set your gem(s) into one our existing styleshere. This is a great service because pretty much every company forces you to buy a diamond or gem from them in order to purchase a ring.
How does it work?
You fill out ourRemake form and we work with you over email to determine what can be used from your existing piece and what you can make within your budget. If you would like to proceed, we'll ask you to ship your piece(s) to us for an in person assessment to ensure the condition of your gems is suitable for unsetting or resetting. If they are and you are ready to proceed only then will we ask for a 50% deposit on your project which can be paid online. If you choose not to proceed, your item(s) will be returned to you with free shipping and no charge for the time spent assessing your item(s).Once your project goes into production, you can track the progress through our uniqueStatus Appwhich allows you to watch your project move through design to production.
We offer free two-way shipping within Canada.
For the U.S. we offer free two-way shipping for projects over US$1000.
Diamonds and gems in good condition can certainly be used in your new piece. And while it's technically possible to melt down your old jewellery and use it in a new piece, it's not advisable. Here's why: when you re-melt gold, like we do when we're casting, you need to add at least 50% new metal or you get pits in the resulting casting.
With platinum, one should always start with 100% new metal because the results from remelting platinum never yields a quality ring. All jewellers take old platinum jewellery and other previously melted platinum to a refiner.
The problem with melting down your gold is we don't know what other metals it has been mixed with. Even 18K gold is still 25% other metals and gold is kind of like cooking -- every cook has their own recipe for that 25%. So, melting your old ring down to make a new one will yield a poor quality result.
If you would like to melt down or re-purpose jewellery you already own, we suggest selling the piece as is and using the proceeds against the cost of your new design. We want your jewellery to be exceptional so we advise against anything that could hinder the quality of the final result.
We can also use gems and diamonds from existing pieces to make something new. We love using heirloom gems because not only are they a more sustainable approach than using newly mined gems, but they also mean your new piece will hold the memories and history of your family.
You can either get a custom piece or set your gem(s) into one our existing styles here. We can also customize these styles for you, adding small diamonds to the side, adding different finishes--you name it! This is a great service because pretty much every company forces you to buy a diamond or gem from them in order to purchase a ring.
You can get started here.
All of our designs are a collaborative process between our jewellery designers and you. At every step of the way you are involved. From concept to casting. We are one of the only jewellery companies to offer 3D models of all of our custom designs before they are cast so that you know you are getting the exact design your envisioned. Along the way, you can request process photos showing your ring as it's being made.
Yes you can. Sometimes people have old jewellery they no longer wear and we can provide a credit towards the cost of your new design.
Of course. We can reset any stone (in good condition) in a custom or FTJCo designed setting.
The Sirius Star diamond, named after the brightest star in the sky, is the brightest, most brilliantly cut Canadian diamond on the planet. It's patented design delivers unparalleled brilliance because of it's patented cut delivers amongst the highest 'light returns' of all diamonds, Light return is a measure of the amount of light that enters a diamond vs the amount that is reflected and refracted back. When you look at a diamond's 'sparkle' what you are seeing is the light return. The Sirius Star diamonds are the brightest of all (Canadian or otherwise) diamonds in the world.
We have a wonderful video on this site that explains why these diamonds are so prized. You can find that video here.
- Our CanadaMark diamonds have a minimum quality of SI-HI.
- Our government certified Ontario Diamonds have a minimum quality of SI-HI, unless otherwise specified.
- Our premium Sirius Star Diamonds have a minimum quality of VS-EFG, unless otherwise specified.
For clients ordering online through the web site, these are the standards.
In you are purchasing in store, we can present you with a wider array of options. For example, if you were very keen to have an Ontario diamond but were looking for something to suit either a smaller or larger budget, we can offer you various qualities.
Finally, our small Canadian diamonds are typically VS-FG; we also offer recycled SI-GH quality small diamonds.
Not all Canadian diamonds have the same proof of origin. Since most Canadian diamonds are exported to be cut in places as far away as India & China, there is more of an opportunity for misrepresentation without any 3rd party audit.
Some online retailers self-certify Canadian origin and there's no proof. This the lowest level of Canadian diamonds and we don't sell these diamonds because there is too much of an opportunity for people to misrepresent a diamond as being Canadian when it is not.
The next level is the branded Canadian diamond and, in this case, the supplier/cutter is taking responsibility for documenting the Canadian origin of the diamond.
Above this are Canadian diamonds that include a CanadaMark card. CanadaMark is an independent verification system that verifies the Canadian origin.
And finally, at the pinnacle of provenance claims for Canadian diamonds are the diamonds we like to use; diamonds that come from Canada's province of Ontario and are cut and polished in Canada's city of Sudbury. And for a premium quality Canadian diamond, we offer the Sirius Star Diamond (the world's brightest) which are mined in Canada's Northwest Territories and cut and polished in Prince Albert, Sasaketchwan.
We believe that if you want a Canadian diamond, it's because you care where it comes from. And so logically, if you care where it comes from you would also want a diamond that was held to a higher standard.
We've made many rings with sapphires because they are beautiful, extremely durable and come in many colours (blue, pink and yellow for example). Sapphires are less costly than a comparably sized diamond and no less traditional.
We also offer estate diamonds--these are generally modern cuts that have been unset from old jewellery dating back as far as the 1960s. They are repaired and repolished if necessary and then regraded so that they carry modern certificates from labs such as GIA. We think giving a diamond a second life is a great way to get a natural diamond that has a lower impact and price than a new diamond.
Do you offer lab grown diamonds?
We like to offer our clients choices so that the jewellery we make, reflects each client's values. So, in addition to our amazing array of Canadian diamonds, we are pleased to offer diamonds that are in every respect the same as natural, mined diamonds except that they did not form in the earth, they were formed in a lab under controlled conditions.
These diamonds are graded in the same way as natural diamonds and are certified by reputable labs such as IGI. They have the advantage of being up to 30% less expensive than natural diamonds, making the white diamonds more affordable and fancy colours such as pink, attainable.
What about Moissanite?
We offer Charles & Colvard lab-grown Moissanite. Moissanite is the most affordable alternative to diamonds and, like diamonds, are durable and brilliant. We like the fact that Charles & Colvard provides you with a lifetime warranty for your stone. We here at FTJCo also offer a 100% trade up credit towards the purchase of a diamond, should you ever choose to replace your Moissanite with one of our diamonds.
This is the trademark of the Fair Trade Jewellery Company (FTJCo). In Greek mythology, Hera is the goddess of marriage and the peacock is one of her symbols.
This is the karat mark which gives the purity of the gold. 18 karat gold is 75% pure gold and 25% alloy which gives the gold increased durability and sometimes different colours as well. Our white gold is made to a European standard, using palladium (a relative of platinum) in place of the nickel used in almost all North American jewellery. As a result of the heath issues surrounding the use of nickel, some of the white gold jewellery sold in North America could not legally be sold in Europe. In addition, nickel based gold jewellery is typically plated to make it white. With our palladium white gold, you only see the natural colour of the metal.
This stamp stands means the jewellery has been made of platinum. Platinum is 95% pure platinum and 5% alloy to make the platinum easier to work with to make jewellery. Platinum jewellery can be twice as expensive as comparable gold jewellery for several reasons: because of its relative rarity, platinum is more expensive than gold; plaectinum is more dense than gold and so a platinum ring will weigh more than the same gold ring and you need more pure platinum to make the same ring, because it uses less alloy.
This is the Canada National Mark. The right to use this mark is granted to jewellery that is made in Canada. The right to use it was only granted after we passed an inspection of our manufacturing processes. It is your assurance that your ring was made to Canadian standards, using Canadian labor.
This symbol is used only products that are certified Fairtrade by the Fair Trade Labelling organisation. When we mark our rings with this symbol, it is your assurance that the gold we use to make our jewellery is certified to both Fairtrade and Fairmined Standards and provides small-scale miners and their communities in developing countries the opportunity for better living and working conditions.
The Fairmined Stamp shown above, left is the original Fairmined stamp; the one on the right is the current one.
We know how important your jewellery is and we want you to have peace of mind, which is why we include one free year of Jewelers Mutual comprehensive insurance against any damage, loss or theft for most items. Clients must apply for this coverage themselves in order for it to be in force; we reimburse clients for their first year's premium.
We offer complimentary cleaning and simple polishing for the lifetime of the piece.
Please see the current details of this coverage on our Complete Client Care page.