Every order is assigned to one of our staff who will be your contact throughout the entire process. When you place a custom order, all of the rings we design for you are first sketched on paper and then put into CAD (a computer-aided design) program.
We send you renders of the design and invite you to give us feedback. Once you're happy with how the design looks on the screen, we prototype on one of our 3D printers. If you're local, you come in and try on the prototype. If you're remote, we ship the model to you.
This is your opportunity to see how your ring looks on your finger before it's made. Once again, you can provide feedback for a revision and then we'll produce another prototype. In this fashion, we iterate on the design until you absolutely love it! Once we have your approval, your ring goes to our production 3D printer to be printed in wax and then prepared for casting. Along the way, if you like, we can record the process with photos so that you can see and share with others, the process of making your ring.
Diamonds and gems in good condition can certainly be used in your new piece. And while it's technically possible to melt down your old jewellery and use it in a new piece, it's not advisable. Here's why: when you re-melt gold, like we do when we're casting, you need to add at least 50% new metal or you get pits in the resulting casting.
With platinum, one should always start with 100% new metal because the results from remelting platinum never yields a quality ring. All jewellers take old platinum jewellery and other previously melted platinum to a refiner.
The problem with melting down your gold is we don't know what other metals it has been mixed with. Even 18K gold is still 25% other metals and gold is kind of like cooking -- every cook has their own recipe for that 25%. So, melting your old ring down to make a new one will yield a poor quality result. If you would like to melt down or repurpose jewellery you already own, we suggest selling the piece as is and using the proceeds against the cost of your new design. We want your jewellery to be exceptional so we advise against anything that could hinder the quality of the final result.
It's not that we never use existing gold... sometimes there are sentimental reasons. We had one client who wanted his father's old wedding band to be part of his wedding band. In that case we rolled out his Dad's wedding band and used it to make an inlay in the new band.
We like to use use existing metal in way that adds to the narrative of the piece we're making for you.
The Sirius Star diamond, named after the brightest star in the sky, is the brightest, most brilliantly cut Canadian diamond on the planet. It's patented design delivers unparalleled brilliance because of it's patented cut delivers amongst the highest 'light returns' of all diamonds, Light return is a measure of the amount of light that enters a diamond vs the amount that is reflected and refracted back. When you look at a diamond's 'sparkle' what you are seeing is the light return. The Sirius Star diamonds are the brightest of all (Canadian or otherwise) diamonds in the world.
We have a wonderful video on this site that explains why these diamonds are so prized. You can find that video here.
- Our CanadaMark diamonds have a minimum quality of SI-HI.
- Our government certified Ontario Diamonds have a minimum quality of SI-HI, unless otherwise specified.
- Our premium Sirius Star Diamonds have a minimum quality of VS-EFG, unless otherwise specified.
For clients ordering online through the web site, these are the standards.
In you are purchasing in store, we can present you with a wider array of options. For example, if you were very keen to have an Ontario diamond but were looking for something to suit either a smaller or larger budget, we can offer you various qualities.
Finally, our small Canadian diamonds are typically VS-FGH; the only diamond we use SI-GH is when the small diamonds need to match a center diamond which is SI-GHI.
Not all Canadian diamonds have the same proof of origin. Since most Canadian diamonds are exported to be cut in places as far away as India & China, there is more of an opportunity for misrepresentation without any 3rd party audit.
Some online retailers self-certify Canadian origin and there's no proof. This the lowest level of Canadian diamonds and we don't sell these diamonds because there is too much of an opportunity for people to misrepresent a diamond as being Canadian when it is not.
The next level is the branded Canadian diamond and, in this case, the supplier/cutter is taking responsibility for documenting the Canadian origin of the diamond.
Above this are Canadian diamonds that include a CanadaMark card. CanadaMark is an independent verification system that verifies the Canadian origin.
And finally, at the pinnacle of provenance claims for Canadian diamonds are the diamonds we like to use; diamonds that come from Canada's province of Ontario and are cut and polished in Canada's city of Sudbury. And for a premium quality Canadian diamond, we offer the Sirius Star Diamond (the world's brightest) which are mined in Canada's Northwest Territories and cut and polished in Prince Albert, Sasaketchwan.
We believe that if you want a Canadian diamond, it's because you care where it comes from. And so logically, if you care where it comes from you would also want a diamond that was held to a higher standard.
We've made many rings with sapphires because they are beautiful, extremely durable and come in many colours (blue, pink and yellow for example). Sapphires are less costly than a comparably sized diamond and no less traditional.
We also offer estate diamonds--these are generally modern cuts that have been unset from old jewellery dating back as far as the 1960s. They are repaired and repolished if necessary and then regraded so that they carry modern certificates from labs such as GIA. We think giving a diamond a second life is a great way to get a natural diamond that has a lower impact and price than a new diamond.
Do you offer lab grown diamonds?
We like to offer our clients choices so that the jewellery we make, reflects each client's values. So, in addition to our amazing array of Canadian diamonds, we are pleased to offer diamonds that are in every respect the same as natural, mined diamonds except that they did not form in the earth, they were formed in a lab under controlled conditions.
These diamonds are graded in the same way as natural diamonds and are certified by reputable labs such as IGI. They have the advantage of being up to 30% less expensive than natural diamonds, making the white diamonds more affordable and fancy colours such as pink, attainable.
What about Moissanite?
We offer Charles & Colvard lab-grown Moissanite. Moissanite is the most affordable alternative to diamonds and, like diamonds, are durable and brilliant. We like the fact that Charles & Colvard provides you with a lifetime warranty for your stone. We here at FTJCo also offer a 100% trade up credit towards the purchase of a diamond, should you ever choose to replace your Moissanite with one of our diamonds.
All of our designs are made-to-measure and per your order. Our commitment to you is that we will deliver the piece of jewellery you want, according to your vision and specifications. If something isn’t right, we will work together until it is.
Ready-made items may be returned, in new condition, for store credit within 45 days of purchase.
We know how important your ring is and we want you to have peace of mind, which is why we include one free year of comprehensive insurance against any damage, loss or theft for all of our rings. It also offers free repairs or retipping of ring prongs, stone tightening among other things.
Any purchase over CA$1000 includes you in our insurance program and thereafter ALL of your jewellery purchases from us are covered, for one year from the date of purchase, under the same policy.
We offer this in the United States and Canada (except Quebec). It's an 'all perils' policy which means that even if you can't find it, you can contact the insurance company for replacement.
Make sure you apply for your insurance using your invoice for your wedding bands or you insurance evaluation for your engagement ring.
We are pleased to be able to offer 18K engagement rings at a very reasonable CA$995 (plus your choice of gem or diamond).
For us, custom work is one of our most popular options. FTJCo designs are different because they are beautiful and original. Everyone has a budget and our designers will work with you to design something that works for you. When designing a custom ring you select the diamond gemstone first - that’s your deposit, with financing options available too. Designing the setting and style is the second step and the price will depend on the metal you choose:
We accept Visa, Mastercard, Interac E-transfers, wire transfers. You can pay for your purchase online or in-store. We also offer layaway purchases where you make payments towards your purchase over up to 12 months. Please see our FAQ item about financing for more information.
We also offer credit against purchases for clients who have old gold jewellery. It's a great way to make use of old chains and pieces that you don't wear and aren't sentimental.
We are pleased to offer financing on all of our fine jewellery, with flexible and creative plans available:
The first is 0% interest in-house financing, that allows for flexible payments by instalment, leading up to the day item is fully paid and ready for pick-up or shipping.
Purchase by Instalments
2,3 or 4 Payments with 25% down. We can work with you to customize a flexible, regular payment plan.
Pay What You Can, When You Can Layaway
Deposit of 10% of total purchase ($500 minimum) and then pay what you can, when you can within an agreed number of months. There is no interest or admin fees or any extra charges, but your deposit is non-refundable. Payments within Canada must be made by cash, debit, check, bank draft or Interac online. Credit card payments are only accepted for U.S. and international clients. For financing, please contact firstname.lastname@example.org; billing for financed projects is done through our online invoicing system, separate from this site.
Deposit + Installments
Available only for engagement rings, diamond-set wedding bands, we offer financing for up to 50% of the value of your deposit. So if your deposit is $2000, you can spend up to $3000 (tax included); for a $5000 deposit, you can spend up to $7500, and so on.
We will arrange terms and a customized payment schedule to suit you with a 90 day interest-free grace period as long as your monthly payments are made in full and without interruption. Thereafter, interest rates vary from 1.5%-2% per month on the outstanding balance, depending upon the term of your financing. Payments are automatically charged to your credit card.
For more information, please contact email@example.com; billing for financed projects is done through our online invoicing system, separate from this site.
Traditional Third Party Financing
For those who want to take home their purchase before it's fully paid. For those clients we offer a more traditional retail financing option through FinanceIt.ca but at less than half the interest rate charged by other jewellers' store cards.
You can use FinanceIt to fund some or all of your purchase--you can even use it for your deposit for our in house financing programs. You can finance as little as $500 up to $10,000 for periods ranging up to 60 months. The loans are open and there are no pre-payment penalties. Click below to see FinanceIt's online application.
FinanceIt is available only for in-store purchases because your identity needs to be verified in person. It doesn't matter where you live in Canada, as long as you will be visiting our Toronto studio.
No matter what financing options you choose, your purchase must be paid in full and payments cleared through our bank before your purchase can be shipped or picked up.
We offer credit against purchases for clients who have old gold jewellery. It's a great way to make use of old chains and pieces that you don't wear and aren't sentimental.