March 30, 2023 - In-Store Appointments | Remote Services & Appointments, Two-Way Free Shipping and Curbside Pickups are Still Available 

Updated: March 30, 2023 

We are pleased to be able to offer our staff and clients a 'masks optional' experience when visiting FTJCo.  Some FTJCo staff still wear masks and you may request that your FTJCo consultant wear a mask during your appointment.

Our retail hours remain by appointment, welcoming walk-in clients when time and resources permit.  You can sometimes book a same day appointment by calling 647-430-8741.

Our process remains entirely digital with online estimates, invoices, payments, and monitoring of your project's production at ftjco.com/status.

We are still offering:
- free shipping, both to and from us
- free ring sizers shipped out to you
- hi-res photos of rings, bands, gems, diamonds, and combinations thereof
- a bit of good cheer 🙂

We thank you for your support during this time.  During the pandemic, we donated a portion of sales in support of food security.  Together, our clients have helped us donate over $34,000 to the Daily Bread Food Bank and other causes.

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Production Times

• Our workshop continues to produce orders that have already been placed as well as new ones.  You'll be able to monitor the progress of your order at ftjco.com/status -- something no other independent jeweller offers.

 

• Production times are in the 6-8 week range, but we are again accepting rush orders at additional charge.  Shorter deadlines can also be accommodated with Ready to Wear items and Ready to Set rings (in which we can put your choice of centre diamond or gem).

 

• We continue to support food banks and other charities. Learn more about our work on food security and some of the charities chosen by our clients here. 

 

FAQ

I have a repair or project ready for pick up.  How can I get it?

Please fill out the form at ftjco.com/ready and we will either book a drop-off time with you or ship out your item via FedEx or Purolator at no charge.